COMMUNICATION WHILE ON COURSE

We understand that students and their loved ones are likely accustomed to being in constant contact with each other, so it may be harder than expected to not be able to speak directly. We like to say that Outward Bound can be just as much of a growth experience for family and friends at home as it is for the students here with us in Costa Rica.

EXPECTATIONS FOR FRIENDS & FAMILY

Please remember: No News is Good News! We will contact the “Emergency Contact” listed on a student’s enrollment form in the event of an emergency, injury, or problem on course. Safety is our number one priority, and our emergency protocols include keeping family informed. Our professional instructors are equipped with communication systems in the field and will notify the Communications team of any emergency or issue that arises.

STUDENT PHONE & EMAIL

Upon arrival students will be asked to surrender all electronic devices (phones, laptops, tablets, etc.), which will be safely locked and stored in the Communications Office.  This is for two reasons, the first is due to the adventure nature of our courses, students must be present and in the moment for their own safety and security.  Second, all courses take place in remote regions either without electricity or outlets for charging devices.  Cameras are permitted and extra batteries are strongly recommended.

Summer students will call home upon arrival in Costa Rica. If Summer students are staying four or more weeks, they may have the opportunity to call home during transition days.

Semester students will have at least one transition day while on course. Transition days almost always include time to visit an internet cafe where students have the opportunity to check their email, place international phone calls, and reconnect with friends and family back home. This is their time and their responsibility to call home if families request so.

Outside this time, we extend phone and email privileges to students who have academic, medical, or other important situations to manage. We ask that students and families try to give our office as much advance notice of pending deadlines as possible to ensure sufficient time for planning.

MESSAGES TO SEMESTER STUDENTS ON COURSE

For semester students only, family and friends can send an email to: students@OutwardBoundCR.org. Please specify the student’s name and course in the subject line. When the student is on base during a transition day, we will give a printed copy of the email to the student.

SENDING ITEMS VIA SNAIL MAIL

Packages and letters can take up to 30 days to reach our rainforest base from the U.S. or Canada; this includes any mail sent to our forwarding address in Miami. We do not recommend sending packages or letters to students on courses less than a month in duration. Please do not send any letters by courier or certified mail.

Please contact our Communications Office to coordinate the delivery of a package. In general, we discourage sending care packages or non-urgent items due to the inefficient and unreliable nature of the Costa Rican postal service. The student will incur any and all import taxes on packages which are typically significant.